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Priced by sites, never by reporters

The people who file bugs are your clients, their customers, and your own colleagues on the admin app they use all day. Counting them would be charging you for the product working. You pay for the sites you look after, a client's or your own, and everyone who reports on them is free.

  1. Free

    One site, to find out whether this is for you.

    $0forever

    1 site

    • Unlimited reporters, and none of them needs an account
    • 50 reports a month
    • Tickets in your tracker, and we add yours if it is missing
    • Hand a report to Cursor for a pull request, on your own Cursor key
    • Screenshots, console errors, failed requests, the element
    • Status links for reporters
    • Client logins that show each client every report on their own sites
    • Spam handling and blocked origins per site
    • A small “reported with” link on the widget

    No card, no time limit.

    Start free

  2. Team

    A product team with a handful of sites: the product, the admin app, the marketing site.

    $29a month

    5 sites

    • Everything in Free
    • Unlimited reports
    • Your whole team, no seat pricing
    • Review rounds, so ten findings become one ticket
    • Small fixes from Cursor can merge themselves, if you say so
    • Email notifications per project
    • No “reported with” link on your site

    You pay by card through Stripe, and the plan starts the moment the payment goes through.

    Start with Team

  3. Agency

    A studio that looks after client sites before launch and every month after, with clients who want to see progress.

    $79a month

    25 sites

    • Everything in Team
    • Up to 25 client sites in one workspace
    • Priority support, so we answer your questions first
    • More sites if you ask

    You pay by card through Stripe, and the plan starts the moment the payment goes through.

    Start with Agency

What counts as a site?

One project in the dashboard: one key, one list of allowed addresses, its own tracker connections. Your live site, its previews and its staging share one project, so they count as one site.

Does it work with our tracker?

Yes, on every plan. Tickets go to the tracker your team already works in, and if yours is not connected yet, write to hello@brokenhere.com and we add it. Until then, every report waits in your Broken Here inbox with the same evidence.

What happens at 50 reports on Free?

Nothing is lost. Reports keep arriving, and you hear from us about picking a plan. Nobody’s bug report gets refused because of your billing.

Do reporters pay anything?

No, and they never make an account, whether they are a client, a customer, or the PM two desks over.

What is a client login for?

It lets a client follow every bug on their own sites without asking you. They see every report on those sites, whoever filed it, with its status and your replies, and they are emailed when a new one arrives. They never see your other clients or your internal notes. Logins are free on every plan, however many clients you invite.

Can I cancel?

Any time, yourself, from Billing in your workspace settings. The plan runs to the end of the month you paid for, then every site goes on working on Free; adding another needs a paid plan again. Your reports and screenshots stay yours.

Not sure which one?

Start free on one site, a client's or your own, and decide once you have read its first report.

Start free